Toyota has been studying and implementing ways to improve quality ever since
their business was founded.
As manufacturing methods have become more sophisticated, vehicles have become
more complex and customer needs and expectations have developed worldwide,
the company has constantly improved our knowledge, processes and products to
deliver better quality in everything they make and do.
With the benefit of almost a century of experience, Toyota have built a global
reputation that they are committed to maintaining and extending.
Since its founding, Toyota has steadfastly carried out various quality activities,
resulting in top ratings from their customers. Please read reference 1 for elaborated
information
1. Evaluate and discuss the views of quality with reference to Toyota quality systems.
2. With reference to Toyota, with the help of Tree Diagram / Illustrative Diagram /
Process Map / Functional relationship diagram, critically analyze and discuss the
quality tree in Toyota organization.
3. Evaluate and analyze with the help of relevant diagrams and quantitative assumptions
(Data can be assumed) , propose any 5 TQM tools / SQC, that can be used for manage
and monitor quality management systems in Toyota.
4. Report structure and referencing with e-library usage evidences.
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