Part A
1. How can you build an environment of trust with a team to keep
the team work well together and achieving team goals?
2. How can you assess group behaviour and use strategies to guide
the team?
3. Why is it important to resolve issues brought to your team?
4. How can you come to group agreements in the team?
Part B
1. How can the team understand their roles and have support to
reach their goals?
2. Why is it important all members of the team help with decision
making and taking responsibility for their role?
3. How can positive and negative behaviour be addressed in the
group?
4. Why is it important to be a role model for the team?
5. How can the stakeholders be communicated with?
6. How can you act as the first port of call to pass information
between the team and management and vice versa?
7. Why is it important that problems raised by stakeholders are
investigated?
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