In the book Pour Your Heart Into It, in chapter 11, Schulz talks about “how businesses fail because its leader could not execute”. Maybe this is because they are not aware of their own strengths or the strength of their team. With that in mind, what are three strength/attributes that you have and that you can offer in a service-learning activity? It talks about how Schultz knew he had to go out and hir executives with greater experience than he had, people who would not be afraid to debate him, who were strong-willed, self-reliant, and confidence and make them part of the management team and the decision making process. The name of the book is Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time by Howard Schultz, Chairman and CEO of Starbucks
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