You
are required to study the attached Case Study “Trouble at Tessei” in detail
and based on your observations and analysis,you are required to prepare an
Individual Report of 3000 words addressing the following questions
1.
Make a synopsis of the current situation and
justify your analysis with factual data from the case. Illustrate with all the
key financial and operational metrics.
Total Marks- 25
2.
Is this situation related to only about an
Operational Inefficiency or is there an Human behavioural aspects to this case.
Justify with evidence.
Total Marks- 15
3.
You have been hired as a consultant to turn
things around at Tessei. As an advisor to Yabe what would be the actions you
would recommend to him.
Total Marks- 20
4.
Are there characteristics that you see in Tessei’s
operations that remind you of challenges, people dependent service organizations
like the airlines or hotels face. What are the implications for such companies and
how will you seek to address them?
Total Marks- 15
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