Respond to post #3:
Please note: Because this is a library research assignment, more than half of your resources must come from the library. Find and cite at least 3 sources for this task.
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Unit 3 DB
Project Management Capstone MPM430
Amy
Professor Dr. Brett Gordon
Colorado Technical University
March 7, 2017
The project management office (PMO) director has requested the discussion of quality management and risk management in this week’s project manager meeting. The director has asked you to discuss both quality management and risk management in that meeting.
Using the course textbooks and information from other sources, briefly discuss 3 quality management tools and techniques and 3 risk management strategies related to project management.
Quality Management process group consist of three processes. The first is the plan quality management. The next process is perform quality assurance. The last of the process groups is perform quality control.
In the plan quality management process, a good tool to use is a flowchart. Flowcharts are simple to create and they will help you to maintain the management of the quality process to visualize the process. A flowchart will allow all of the project team members and stakeholders to visualize the activities that are broken down in the project.
In performing quality assurance, a technique that can be utilized is quality audits. Audits will allow a project manager to assess the potential quality and risks of a specific activity in the project. A quality audit will increase the chance of detecting a quality flaw before it could become too detrimental to the project. Quality audits are time consuming but the benefits of potentially saving time, energy and cost are worth the additional time spent on audits.
In performing quality management a resourceful tool to use is performance reviews. Conducting a performance review meeting will allow all parties to be evaluated but on an individual basis. This will allow for specific project team members to be able to make the most of their acquired skills. A personal development plan can also be created after the project is complete in order to assess how the performance in quality management took place during the project. Again, this will allow for guidance and support to be provided to the individuals who were involved in the performance quality management.
The Risk Management Plan or RPM will give you an overview of you entire risk process. This is typically done in the planning phase of the project. This plan is typically generated by the project manager, along with the project team members as well as any other stakeholders who are involved in the project plan. What this risk management plan does, is that it attempts to predict potential risks to the project. The risk management plan can also help with assessing the implications of the potential risks as well as outlining a response the potential risks.
Identifying Risks is a strategy that almost everyone involved in the project can be a part of. This includes the testers, trainers and technical writers who are at times, excluded from a portion of the project. (PMI, 2016)A good tool to use when it comes to identifying risk is creating a checklist and going through one by one on the checklist as it relates to each specific department. Brainstorming is something that the project team can use to go over potential scenarios for risks or indications of risk.
Monitoring and controlling risk is a strategy used to limit the amount of risk in a project. There are typically four ways to address risk in a project. These four ways are to mitigate the risk or limit it as much as possible, transfer to risk to someone else, avoid the risk or accept the risk. Once you have considered all of the potential risks, now you are able to move into the stage where you can monitor the risk and asses it as necessary as well as control the risk. This goes one step further than just monitoring the risk. You would want to go in and check to make sure that the risks that had been identified were addressed, fixed and now controlled to not potential come up again as a possible risk.
Please note: Because this is a library research assignment, more than half of your resources must come from the library. Find and cite at least 3 sources for this task.
Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:
What did you learn from your classmate's posting?
What additional questions do you have after reading the posting?
What clarification do you need regarding the posting?
What differences or similarities do you see between your posting and other classmates' postings?
PM430-1701B-01-Project Management Capstone
Discussion Board Unit 2
Sharon
Colorado Technical University Online
For
Brett Gordon
March 3, 2017
Plan Quality Management is the process of identifying quality requirements for the deliverables of the project. Some of the Plan Quality Management tools and techniques that should be used during the project are cost-benefit analysis, cost of quality and statistical sampling. The cost-benefit analysis is meeting the quality requirements for the product that is being produced. When meeting the requirements for the quality the company reduces rework, which in turn increases the productivity of the product while reducing the overall cost of the product and increasing customer satisfaction in the product. When the quality requirements are being met profitability of the product is increased overall. The cost of quality is the overall cost that are incurred during the life-cycle of the product. The better the quality from the beginning during the production the product the less rework and nonconformance there will be for the overall life-cycle and the better the final profit of the project. Another tool or technique that should be used during the Plan Quality Management phase is statistical sampling. Statistical sampling is the process of selecting a portion of the product being produced for inspection. The sampling should be a specific frequency and size that will represent the entire project. The sampling should be random to ensure substantial quality in all the products being produced. (A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide, 2013)
Performance Quality Assurance is the process of auditing both the quality requirements and the quality control measurements during the processes to ensure that the quality is being met and that the quality standards are being followed. Some of the tools and techniques that should be used during the Performance Quality Assurance process is quality management and control tools, quality audits and process analysis. The quality management and control tools include the tree diagram, PDPC and the matrix diagram to name a few. The tree diagram is used to represent the decomposition hierarchies such as WBS, RBS and OBS. These diagrams are used to show the relationships in the hierarchy, these diagrams can be used as decision trees because of the termination at a single decision point. They can depict a specific value for the number of dependent relationships in the diagram process. The PDPC (Process decision program chart) is used to understand the goal as it relates to the steps to reach the specific goal. This process is beneficial because it can help the team to anticipate contingency plans to reach the specific milestones that are needing to be reached. The matrix diagram is used to show the strength of specific relationships between factors, causes and objectives between each row and column of the matrix. (A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide, 2013)
Control Quality is the process of monitoring and recording the results during the quality activities, this process is used to assess the overall performance and to recommend any changes that may be necessary during the production. The control quality process is used to identify issues in the product process or the quality and to make any necessary changes to the process to increase the quality of the product. Some of the tools and techniques that are used during this process is statistical sampling, inspection and approved change request review. The statistical sampling during this process is selecting a random sampling to review as also defined during the quality management plan process. The inspection process is the examination of the product for the purpose of making sure that it meets the standards that are set forth in the manufacturing process plan and making sure it meets the standards that are set. Some of the process used during the inspection process is taking measurements to make sure that the product is conforming to the specifications set forth. The inspection process can and should be conducted throughout the manufacturing process and at the end for final inspection before delivery to the customer. Inspections are also necessary to make sure that any repairs that are done also meet the standards that are set in the rework instructions. The approved change request review is the process of reviewing the approved changes and making sure that they have been properly implemented into the process as directed. (A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide, 2013)
Risk Management Strategy is the process of identifying, assessing and managing a potential risk for the project. The process of reviewing and assessing a risk is known as a risk assessment. By assessing risk you become aware of where potential risks are and then you are able to prepare a contingency plan for the potential risks. (What is a Risk Management Strategy?, 2017) Some of the risk management strategies that should be used is: make a plan, how to handle each risk and monitor. The first strategy is make a plan. A company should have a risk management plan and the plan should include: list of the risks, rate each risk based on the likelihood and the impact it will have, assessment of current controls and a plan of action. Then after the list is complete you must figure out how to handle each risk on the list. The main strategies for handling risk management are: avoid it, reduce it, transfer it or accept it. In the avoiding strategy you avoid the risk all together by finding a different approach to the task that will cause the potential risk. In the reducing strategy you need to find a common approach to reduce the potential risk and take steps to reduce the risk of happening as much as possible and minimize the impact that the potential risk will have should the risk actually occur. The transfer of risk is where you basically transfer the risk to another party, such as an insurance company by paying for the insurance coverage, or having a third party take the part of the project that could be the potential risk. The final strategy is acceptance of the risk. If a risk is minimal or will not have a huge impact on the project it is best just to accept the risk and go forward with the project as planned. (Blackman, 2017)
Respond to post #4:
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