Question: You probably have, unfortunately, heard the term “dysfunctional family” in news stories about our society.

management

Description

Performance Quality

Answer the below two Questions: Total Word length: 650

Question #1: (General Answering)

Question: You probably have, unfortunately, heard the term “dysfunctional family” in news stories about our society. What might the term “dysfunctional corporate culture” mean? Briefly describe how you might employ the three kinds of organizational change practiced in total quality efforts to situations within this “dysfunctional corporation” to improve its functionality.

[Word Length: 250 Words].

Not more than one reference is needed if it only requires.

 

Question #2: (Case Study based):

 

Read the case study attached on: The Parable of the Green Lawn

And answer the following sub questions:

a)      Within the context of the continual struggles to create a “world-class” lawn and “world-class” business, draw analogies between the events when total quality is implemented.

[Word limit: 200 Words]

b)      Specifically, translate the problems described here in business language. What are the implementation barriers to achieving total quality?

[Word limit: 200 Words]

** No External References are required**


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