Description

Assignment 2: Software Engineering, CMMI, and ITIL

Due Week 6 and worth 125 points

Realizing that an organization’s CMMI level impacts an organization’s success on

requests for proposals (RFPs), your CIO wants to get the software development

processes to CMMI level 3. Your organization has started developing software

applications and database systems for their customers. The CIO wants to ensure that

the software development and database development processes are being properly

managed and audited, and he wants to ensure that the organization begins taking the

necessary steps to progress to CMMI level 3. In preparation for your response, review

the CMMI information available at the Carnegie Mellon.

IT managers will commonly manage software development and systems integration

activities. Write a three to five (3-5) page paper in which you:

1. Describe the software engineering process, the challenges in managing software

development activities, and the potential interface issues from the software

development perspective.

2. Analyze the CMMI levels and define a roadmap that the organization will need to follow

in order to get their software development processes to CMMI level 3. Note: This is

important because the CMMI level that an organization achieves impacts their software

development reputation.

3. Explain the auditing tasks that must be performed in order to achieve level 3.

4. Determine the continuous assurance auditing activities that the organization will need to

implement to help achieve CMMI level 3.

5. Analyze the ITIL service management guidelines and principles.

6. Examine how ITIL service management practices relate to CMMI levels and continuous

service auditing.

7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar

Websites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

 Be typed, double spaced, using Times New Roman font (size 12), with one-inch

margins on all sides; citations and references must follow APA or school-specific format.

Check with your professor for any additional instructions.

 Include a cover page containing the title of the assignment, the student’s name, the

professor’s name, the course title, and the date. The cover page and the reference page

are not included in the required assignment page length.