Such questions can relax interviewees because they are non-threatening. Open-ended questions also reveal what the interviewee thinks is important.
management
Description
Types
of Interview Questions: Using Questions
Effectively
Open-ended
questions:
Such
questions can relax interviewees because they are non-threatening. Open-ended
questions also reveal what the interviewee thinks is important. You can get
some depth on the subject matter/opinions. Sometimes this can be time-consuming
(waste of time) and can make interviewee nervous.
Example: “Tell me about your project…” “What is the purpose of this venture?”
Hypothetical Open
Questions:
Gives
interviewer an idea of how the interviewee would react in a situation.
Example: “Suppose there’s a taxi strike in the city,
what would you do?”
Direct Questions –
Yes or No:
This
type questions will save time, and control responses. However, these give very
limited answers.
Examples: “Is the accusation against you
accurate?” “How many employees will you
hire?”
Closed Questions –
Multiple Choices:
This
gives the interviewer maximum control. Answers are easy to interpret. However,
these type questions allow for no details or feelings.
Example: “Do you plan to hire Smith, Jones or Davis as
your assistant?”
Loaded Questions:
There
are oftentimes no correct answers to loaded questions. They are designed for an
emotional response.
Examples: “Have you stopped taking drugs yet?” or “Are
you still difficult to get along with?”
Leading Questions:
These
questions can be used to determine how far the respondent is willing to agree
with the interviewer.
Example: “You do value good service, don’t you?” “The
people in this city are looking for more recreation. What do you have in mind?”
Probes- To get
respondent to add more information
Inquiring
to get the respondent to add more information.
Examples: “Tell me more.” “Really?”
“What happened next?”
