The company partnering with local and international financial institutions specializing in charge-off or pre-charge-off of credit cards, personal financing, hire purchases, mortgages and shortfall accounts.

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Description

1.0  INTRODUCTION

 

1.1 COMPANY BACKGROUND

____________ (M) Sdn. Bhd. is an established Professional Receivable Management company with 19 years of experience and track record. The company partnering with local and international financial institutions specializing in charge-off or pre-charge-off of credit cards, personal financing, hire purchases, mortgages and shortfall accounts. The company also in partnership with telecommunications and commercial business clients.

The office is located at Brem Mall, Kuala Lumpur with currently total of 126 manpower. Beside that there is also dedicated Business Continuity Plan office (BCP) which located at Leisure Commerce Square, Petaling Jaya and it has full operation structure.

___________________________has pledged to deliver best in class service to help their customer to manage and collect overdue accounts which prove to be a cost-effective avenue compared to the in-house management for this important business process cycle. The service approach is based on ‘No Collections No Fees’ and with this, as clients should have confident on the full effort to recover the receivable accounts.

_________________________ is managed by a team of experience personnel who are specialized in account receivables which provide an end to end recovery and receivable services from Consultancy to Call-Centre and Field Visit. With these expertise and experience, the company able to provides reliable services with a receivables management service and system customized to the client, industry and company policy that will operates like in-house collection team of the clients.

The company’s vision, mission, core value and tagline are elaborated as:

VISION

To be the premier credit recovery leader in the region.

 

 

MISSION

Providing a professional recovery service delivering exceptional value in recovery service, compliance and customer management, by passionate and compassionate employees, striving for excellence and win-win solutions.

CORE VALUE

Smart & socially responsible partnerships

Honesty, trust and compassion in our feelings

Accountability and compliance in our dealings

Respect and teamwork as a way of life

International standard of professional excellence

Quality mind-set and can-do attitude

TAGLINE

“Putting People Back on Track”


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