1.0 INTRODUCTION
1.1 COMPANY BACKGROUND
____________ (M) Sdn.
Bhd. is an established Professional Receivable Management company with 19 years
of experience and track record. The company partnering with local and
international financial institutions specializing in charge-off or
pre-charge-off of credit cards, personal financing, hire purchases, mortgages
and shortfall accounts. The company also in partnership with telecommunications
and commercial business clients.
The office is located
at Brem Mall, Kuala Lumpur with currently total of 126 manpower. Beside that
there is also dedicated Business Continuity Plan office (BCP) which located at
Leisure Commerce Square, Petaling Jaya and it has full operation structure.
___________________________has
pledged to deliver best in class service to help their customer to manage and
collect overdue accounts which prove to be a cost-effective avenue compared to
the in-house management for this important business process cycle. The service
approach is based on ‘No Collections No Fees’ and with this, as clients
should have confident on the full effort to recover the receivable accounts.
_________________________
is managed by a team of experience personnel who are specialized in account
receivables which provide an end to end recovery and receivable services from
Consultancy to Call-Centre and Field Visit. With these expertise and
experience, the company able to provides reliable services with a receivables
management service and system customized to the client, industry and company
policy that will operates like in-house collection team of the clients.
The
company’s vision, mission, core value and tagline are elaborated as:
VISION
To
be the premier credit recovery leader in the region.
MISSION
Providing
a professional recovery service delivering exceptional value in recovery
service, compliance and customer management, by passionate and compassionate employees,
striving for excellence and win-win solutions.
CORE
VALUE
Smart
& socially responsible partnerships
Honesty,
trust and compassion in our feelings
Accountability
and compliance in our dealings
Respect
and teamwork as a way of life
International
standard of professional excellence
Quality
mind-set and can-do attitude
TAGLINE
“Putting
People Back on Track”
Get Free Quote!
371 Experts Online