The dilemma of externally generated information rapidly
disseminated on social media and other mediums impacts the organizations public
relations functions in various ways. If true the first impact, the organization
loses control of the release of the information. Forcing them to go on the
offensive to counter the leak of valuable information that the organization
considered timely and sensitive material to the business. If the information is
false and is, disseminated on social media and other communication mediums the
results could lead to catastrophic conditions for the organization. The public
relations functions would immediately go on the defensive to assure stockholders
and all other concerned parties that the information is false. The company
simultaneously go’s on the offensive with the correct information regarding the
externally generated material that damaged the originations reputation.
In some situations, the overzealous media will generate
information that implements an organizations association to an incident that
was true but the organization had no stock in the incident and suffered. In the
city of Fort Wayne, Indiana, a black owned and operated youth sports
organization named Metro Youth Sports, with a sterling record of 47 years of
service to the community suffered a public relations nightmare when the
headlines read, “Youth football coach charged with raping player’s sisters “Ref:.www.wane.com
Sep12,2018. The article gave details of how the coach picked up the young child
and was giving her a ride to cheerleader tryouts. The media associated the
organization with the coach and this horrific unfathomable crime on an innocent
child. The backlash on social media towards the coach, of course and Metro
Youth Sports Incorporated raged without any empathy or benefit of the doubt for
this long-standing icon of the Fort Wayne community
The next day the headlines read, Metro Youth Sports
denounces former football coach. Ref wpta.com Sep 13, 2018. Metro Youth Sports public relations teams
organizes a news conference to clarify certain fact , that included that the coach
picked the child up in June, Metro Youth Sports football and cheerleading
program starts August 1st.
The other fact released by the organization, the perpetrator of this heinous
act coached in the organizations years prior to this incident and passed
nationwide background checks and he no longer affiliated with the league. The
biggest impact on the organizations public relations team , staying in front
and in the know of what information, true or false is being disseminated and
attack all situations aggressively .
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