The textbook offers the basic answers, there is a lot of information available on Internet (choose reputable sources and give the links as reference if you use them).

computer science

Description

Questions for:

 

ERP Implementation in Higher Education: An Account of Pre-Implementation

and Implementation Phases (ITJ3153)

 

 

 

1.    Before talking about the specific issues of implementing the ERP system at Agora University tell your audience what ERP is and what is its role in business process redesign (BPR).

 

The textbook offers the basic answers, there is a lot of information available on Internet (choose reputable sources and give the links as reference if you use them). Those with any related personal work experience are encouraged to add it to this section too.

 

 

 

2.    Now tell your audience whether there was a genuine justification for the ERP implementation project at Agora University? Whatever your opinion is, give the supporting arguments.

 

 

 

3.    Discuss the precedence of the three main criteria – technology, cost, and functionalities – in the selection process of the ERP system in this case.

 

 

 

4.    Using the list of factors that could lead to ERP implementation failure discussed in the theoretical background, use the discussion in the case to predict whether the ERP implementation in this case will succeed or fail.

 

 

 

5.    This case presents in detail the pre-implementation & implementation phases the institution went through for this project. Relate it to the material covered this semester about the systems analysis processes and list as many as you can identify. State the phase name as learned, and then describe what Agora University did for that phase.

 

For example, for the Scope Definition Phase Agora University did ….; as the case may be, you can be even more specific, like: Identify Baseline Problems and Opportunities, Negotiate Baseline Scope etc.

 

6.    Each of the questions for this case requires a more involved and detailed answer. When you make a statement, give supportive explanation, description, reference, whatever the case may be. Imagine that you present the case to an audience when answering the questions.

 

 

7.    Bonus (optional): What was interesting for you in this case study?

 


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