Description

To obtain a position that will challenge my exemplary leadership and skills, in which I can demonstrate my knowledge and abilities for the benefit of the company, and for my own personal and professional growth.

Distribuidora Nacional de Discos, Operations Supervisor        2009-2015

Responsible for:  planning and executing business plan for general operations, store opening/closing, store promotions, marketing and merchandising, performance evaluation, employee scheduling, policy implementation and customer service.

FroyoWorld, Store Supervisor                                                    2013-2015

Responsible for: general operations, store opening/closing, sales reports, customer service, communicating on a daily basis with the corporate offices, placing special orders for customers, transferring merchandise to other store locations, employee scheduling, responsible for overall sales and performance.

Netwave Equipment Corp, Administrator                                2015-Present

Responsible for: head administrator for one of our off-site data centers, administrating the company helicopter (repairs, schedule maintenance etc.), Fortinet and Extreme certified sales associate, direct contact with our suppliers, responsible for 90% of hardware placed orders, logistics planning, supervising contract workers, client quotes, business proposals, technical reports, project manager, working under extreme pressure and due dates to complete projected tasks, On-call 24/7 among others responsibilities.

Robinson School                                                                      2004-2008

Private institution in which I received my high school diploma.

Universidad Metropolitana- Ana G. Méndez                           2015-Present

Currently finishing my bachelors for Computer Information Systems in night school.

Microsoft Office, PC and Macintosh, fully bilingual- complete knowledge of both the Spanish and English languages, exemplary customer service and leadership skills due to work experiences, ability to work under pressure with no supervision, highly motivated, organized, punctual and responsible.

*CompTIA Certified A+ (Computer Technician Certification)              **References are available upon request