Toyota had several recalls and issues in 2010 where many blamed their HR department not manufacturing on why Toyota was struggling.
management
Description
Toyota in 2010 Each
week, you will be asked to respond to the prompt or prompts in the
discussion forum. Your initial post should be 75-150 words in
length, and is due on Sunday. By Tuesday, you should respond to two
additional posts from your peers. Toyota had several recalls and
issues in 2010 where many blamed their HR department not manufacturing
on why Toyota was struggling. We know the purpose of training is to make
sure that employees have the right skills and capabilities to identify
and handle all situations they may encounter.
As
you know, Toyota is famous for its four-step cycle — plan/do/check/act.
In addition, to the automotive industry, safety is paramount. Everyone
should have been trained on the symptoms of groupthink and how to avoid
the excess discounting or ignoring of negative external safety
information. Take a moment and research Toyota’s recalls in 2010 and
then answer the question: If Toyota’s training was more effective, would
the recalls have happened to the extent they did? What if Toyota had
documented the training which all employees underwent, would that have
made a positive or negative impact? Do you think Toyota used training
and documentation to avoid the same pitfalls? Why or why not?
