Select any North American organization to study and write a 15-page report
Note: The change that you study may not necessarily be an organizational change; it could be a
departmental change or a change that affects a small portion of the organization.
Overview: Create an overview of the organization (history, type of product or
service, type of organization, management style, organizational values, mission
statement, and culture/history around the idea of change as well as the
characteristics of the leader/manager). Discuss the management/leadership style
evident within the organization and/or department. (10 marks)
Assumptions: As you expand upon the characteristics of your, the employees
within the organization, and the interventions that you propose, you will need to
describe your assumptions about what the employees may do, how they may
respond, and how you and they will deal with certain resources, time, and
responses by others within the organization. Here you must state your assumptions
about how you would expect the employees to behave (if you have not followed
through directly) and the rationale for your assumptions. (10 marks)
Assessment: Using a tool for assessment, assess your selected organization as it
prepares to move through or has moved through, one phase of change. Include
what you have assessed (with rationale) and how you would conduct your
assessment (with rationale). (20 marks)
You will assess one of the following:
o Readiness (the climate for change)
o Resistance to change transition
o Commitment to implementation and sustaining momentum
o Institutionalization of change
Evaluation: Judge the state of the organization in relation to the phase that you are
analyzing (readiness, resistance, commitment, or institutionalization) and provide a
rationale for your judgment. In this evaluation, use the information from your
assessment methods for your judgment. (10 marks)
Strategies: Based upon your above judgment, outline a minimum of five strategies
to facilitate the process of change throughout the phase of change that you have
analyzed, incorporating the qualities described in your profile (Assumptions). These
strategies should be ones that you as a leader could implement and should be
congruent with the information gathered in relation to organizational assessment.
Be specific and provide examples. If the employees are not participating in the
change process, demonstrate how your strategies may affect the employees
involved in the change process. Your strategies may be different if the employees
are actively participating in the change processes. Provide a rationale for the
strategies you propose and demonstrate how these strategies meet criteria and
course standards for change interventions. (20 marks)
Future trends: Describe the importance of an organization being an ever-changing
organization that would be able to cope with future change initiatives. What role
would the leadership/management play in facilitating such change? Be specific and
provide actual examples. (10 marks)
Summary: Describe what you learned about change management; include your
personal perspective on your learning of the concepts on change management as
explored through the modules of this course. (10 marks)
References: Create an annotated bibliography of at least five references for the
phase of change that you have selected. Include a short descriptive note about the
content of each reference and/or when it would be useful. (10 marks)
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