We have used the larger term, staffing, for encompassing a variety of sub-functions, e.g., recruiting, selection, placement, exit, and tracking records. The following is an outline of the staffing process:
management
Description
Module 3: Staffing
We have used the larger term, staffing, for encompassing a variety of sub-functions, e.g., recruiting, selection, placement, exit, and tracking records. The following is an outline of the staffing process:
- Job Analysis
- Workforce Planning
- Recruitment
- Initial Screening
- Background/Reference Checks
- Selection
- Offer
- Orientation
- Placement
- Training
- Performance Appraisal
Jim Collins, in his book Good to Great, talks about the implications of obtaining excellent people, and the best place to start is right in the beginning. Hiring the right people in the beginning means that they can start to make a contribution right away. On the other hand, hiring the wrong people can have devastating results; for example, poor performance, upset customers, additional training time and resources—which takes away from serving the customer directly, and the costs of termination.
To do it right means paying special attention to recruitment and selection. As your textbook notes, there are a number of considerations in deciding where to locate candidates, including considering internal candidates. The job search strategy will depend upon many factors including the geographic scope of the organization and the nature and level of the position. The following is a list of possible recruitment sources:
- Advertisements (Papers, Radio, TV, and Internet)
- Private Employment Agency
- Public Employment Agency
- Search Firms
- Temporary Help Agencies
- Educational and Professional Associations
- Labor Unions
- Employee and Former Employee Referrals
View the example below of a television recruitment advertisement:
Volunteer Staffing
Note: One of our textbook chapters deals with the use of volunteers in the public and nonprofit sectors. The use of volunteers is significant in the nonprofit sector but also a growing factor in the public sector, especially as a reaction to budget challenges. For those in class who may be involved in managing volunteers, the chapter contains valuable information not only on recruiting and selection challenges, but how to motivate volunteers to provide excellent service.
Staffing Discussion
This week you have a textbook chapter12. devoted to recruitment and selection. Various recruitment and selection techniques are discussed and evaluated. Using the insights from the chapter and other sources, answer the following questions regarding the Fire Prevention Specialist position
:- What do you think should be some of the minimum qualifications for the job and why?
- Assuming one of the selection criteria is an interview process, what are some of the questions you might ask the candidates?
