What are the purpose of change management ?q1b.What are the three different types of changes? What is a relationship between changes Incidents Service Request q Release What are the Fiverisk indicators of poor change management? What are the typical questions that a change management tool can ask the change requester? What is the difference between Release, unit and packaging IT service provision context? What is a drift management in the context of configuration management?q3c.What are the two types of the configuration management?
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